Simple to use
Clear, concise and easy to use screens, help make the Customs declaration process straightforward. Users can select from default information in drop down menus and auto look up features. Hints and tips are built into the system as well as our unique “on the fly” validation. Instant alert messages leave nothing to chance with your customs obligations. These advanced features allow users verify details before submission of important legal and financial entries. Thereby ensuring the three C’s, Compliance, Consistency and Cost effectiveness.
Our software and services are designed to save you money by simplifying the amount of time and effort spent in completing your customs entries and conducting trade formalities. myCustoms intuitive interface, as well as our integration module which connects to your back office system, dramatically reduces data keying ensuring a customs entry can be completed in seconds rather than minutes, leading to greater productivity. We operate a pay per use pricing model that ensures transparency. Software and hardware upgrades are all included at no extra cost.
myCustoms is cloud hosted software that is accessible at any time from any device. Whether you are in the office or out on the road, you can efficiently manage your Customs declarations with your desktop, laptop, tablet or smart phone. The flexibility of the software allows myCustoms users complete their Customs entries irrespective of geography or time zone. No need to be in the office to complete your customs formalities.
All myCustoms software is web-based, as such, CustomsMatters take care of all maintenance and support. Your IT support personnel do not have to worry about software updates or any maintenance or support issues. myCustoms is hosted in secure data centres. We partner with industry leaders to provide you with secure storage and infrastructure. All data is secured and continuously backed up. Support is available 24 x 7 subject to contract and our helpdesk is provided to all our clients utilizing our systems.
Trained Customs Professionals
myCustoms was designed, developed and is used daily by in-house WCO trained Customs professionals. CustomsMatters clients have the benefit and comfort of knowing that your business is supported by outstanding individuals with in depth operational customs knowledge. This combined with our AEO status since 2009, and representation on various national and international committees in the Customs and trade arena, ensures our customers benefit from this expertise. In addition to our world-class software, we provide Customs consultancy in areas such as Tariff Classification, Customs valuation, Customs reliefs, Customs audits and Customs training.